Customer relation

Strengthen your customer relationship

Offer your customers a digital experience they never had before.
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250+ Reviews from
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Better Way to Customer Relation

Without Mainteny

  • No central hub, customer data scattered across tools and spreadsheets.
  • Limited access, sharing documents manually slows down communication.
  • Fragmented CRM, managing contacts manually leads to missed information and inefficiencies.

With Mainteny

  • Customer Portal for important documents
  • Manage all customers and contacts (CRM)
  • All customer data in one place
CAPABILITIES

Everything you need - all in one software

Make your work easier and more efficient.
Automatic invoicing

Create invoices, track payments & more

  • Manage customer
  • Keep customer details organized.
  • Customer portal
  • Give customers access to key information.
  • Data per customer
  • Keep relevant details together.
  • Contact persons
  • Manage all customer contacts.
  • Payment terms
  • Set individual payment conditions.
  • KPIs per customer
  • Track key metrics per customer.
  • Invoice history
  • Review past invoices in one place.
  • Job history
  • View all completed and ongoing work.
  • Overview of units
  • See all customer units at a glance.
  • Overview of contracts
  • See all active agreements together.
  • Custom pricing
  • Set individual rates per customer.
  • Invoice formats
  • Choose the right format for each customer.
  • Different recipients
  • Send documents to selected contacts.
  • Report issues digitally
  • Let customers report issues online.
  • Multiple units
  • Manage several units per customer.
AUTOMATION

Digital Customer Portal

Your customers will love the portal and your team will receive fewer calls.
  • Document download Quotes, invoices, work slips. Your customers can download documents themselves and your team has less work.
  • Digital malfunction reporting A malfunction can be reported via the portal. You receive all relevant information directly by email.
  • Increased customer loyalty The customer portal increases your visibility and customer relations. This allows you to retain customers in the long term.
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Interested in what Maintany‍ has to offer?

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INVOICE TYPES

CRM

All customer data in one place.
  • Customer management All customers at a glance. You can see which contracts or units you hold with a customer and have all data organised.
  • Contact persons Simply link contact persons to a unit, a job, a contractor or a customer. Your engineers always know who to contact.
  • No more paper Send all documents directly out of Mainteny with your own email domain. Customised text blocks will strengthen your professional appearance.
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Multi-Platform Solution

Mainteny works on all your devices and platforms.

Mainteny works on all your devices and platforms, at the office or on the go. The app also works offline.
smartphone
Mobile
tablet
Tablet
laptop
Laptop
desktop
Desktop
android
Andoid
ios
iOS
Multi-Language Support

We support more than 10+ languages

German
English
Spanish
Turkish
Italian
Greek
Danish
Serbian
More languages available

Why Mainteny?

Mainteny's CRM not only saves you time and money, but also a lot of nerves.
Give us just 15 minutes to convince you.
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  • Higher customer retention Offer your customers a digital experience they never had before.
  • Less work Your team will receive fewer calls and have all data in one place.
  • Professional appearance Always up to date, standardised emails and timely responses with Mainteny.
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CUSTOMER TESTIMONIALS

What People Say About us

“I would recommend Mainteny to small and medium-sized enterprises that want to make their order processing paperless and efficient.”

Frank Rothe

Head of Service

“What we like about Mainteny is the young team, the support, the accessibility, and the ease of using the system.”

Holger Vondran

Managing Director

"The great advantage of Mainteny is that we now have all our processes and data consolidated in one place. The software allows me to get an overview of all processes and ongoing projects with just a single click."

Tilo Brosch

Managing Director

"With Mainteny our engineers can work fully paperless and you can
see that the software is made for the lift industry.”

Glen Allport

Director

“What we like most about Mainteny is that we can work flexibly, on the go, and quickly. Mainteny has saved us a great deal of time.”

Lukas Geiser

Managing Director

”What I like about Mainteny: fast communication and having all info right on my smartphone.”

Frank Müller

Service Technician

1# INDUSTRY LEADER

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